![]() ![]() Otherwise, you could end up with serious problems. Note: Please do not run this tool without special supervision and instructions of someone authorized to do so. Please follow the instructions here and then post your log files in a new reply in this thread: If you want to proceed on your own, please let me know. Do not perform any kind of scanning and fixing without my instructions.Every log file should be copy/pasted in your next reply. Post your log files, don't attach them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Make sure you read all of the instructions and fixes thoroughly before continuing with them. ![]() You can save them in a text file or print them. I recommend you to keep the instructions I will be giving you so that they are available to you at any time.If you choose this option to get help, please let me know. If you are a paying customer, you have the privilege to contact the help desk at Consumer Support.Hello jkantor and ! My name is Borislav and I will be glad to help you solve your malware problem. I suggest creating a bootable macOS USB installer so you have options if you encounter issues using Recovery Mode to reinstall macOS.Endpoint Detection & Response for Servers Download and reinstall your third party apps. Then migrate your user accounts & data to the clean install. Personally I think it will be easier to back up your data and perform a clean install of macOS by first erasing the SSD before installing macOS. If you need to share an external drive with Windows, then format the drive as GUID partition and exFAT, otherwise you should format them as GUID partition and MacOS Extended (Journaled) if they will only be used with Macs. You really should let macOS manage your external drives. I see you are also using the WD proprietary software which is also known to cause problems. You also have a few items that I'm not familiar with so I don't know if they are a problem or not. ![]() You also need to uninstall the CCCleaner app and any other similar apps since they are not needed on a Mac and usually cause more problems than they solve. You need to finish uninstalling or removing the remaining Avast files. It looks like you have a broken Avast installation. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |